Spectrum retention specialist job description. Employee will also perform other .



Spectrum retention specialist job description Im hoping to reach out and get assistance from a previous worker, it’s my first week on the floor as a retentions rep and honestly I’m not sure what I’m doing, my training was basically a crash course where we didn’t have much access to the systems. 401(k) Dental insurance; Flexible spending account; Health Reviews from Spectrum employees about working as a Retention Specialist at Spectrum in Greenville, SC. The employee will also perform other reasonable The estimated total pay range for a Retention Specialist at Spectrum is $22–$31 per hour, which includes base salary and additional pay. 1 new update. I vouch for it on my life and my families life. Download as PDF or edit for free. Strategic Account Specialist, Government and Education. Contents show Customer Retention Specialist Duties and Responsibilities. Write a review 60 Retention Specialist jobs available in Charlotte, NC on Indeed. What is the average salary of Spectrum Retention Specialist? Spectrum Retention Specialists earn $33,000 annually, or $16 per hour, which is 3% higher than the national average for all Retention Specialists at $32,000 annually and 67% lower than the national salary average for all working Americans. ; There are 4 main responsibilities that every retention specialist job description should Reviews from Spectrum employees about working as a Retention Specialist at Spectrum. Sample responsibilities for this position include: Take inbound calls from the Leads team to preliminarily screen potential members for UHC products and follow through to enrollment by setting up appointments for those who appear to qualify 4 Spectrum Retention Specialist jobs in Us. student nurse. money makes people crazy as hell. Find job postings near you and 1-click apply! 58 reviews from Spectrum employees about working as a Retention Specialist at Spectrum. My name is Andy Martinez and I'm a customer service representative for Spectrum. $40,000 - $76,000 a year. ( the job itself is not very hard it’s just mentally tiring) So the interview process is easy. Find salaries. "Patience. ; Also known as customer retention specialists, they are typically a part of the customer success or sales team. free cable, Spectrum Spectrum Retention Specialist Review. Find jobs. Salary information comes from 274 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Hurst, TX. This includes tracking skills improvement to meet certification level. Free interview details posted anonymously by Spectrum interview candidates. The Retention Specialist works to Today’s top 19 Charter Communications Retention Specialist jobs in United States. A free inside look at company reviews and salaries posted anonymously by employees. Whether you're an aspiring candidate looking to understand what the role entails or a hiring manager seeking to fine-tune your job posting, you'll find valuable information here. Taking the job is a no brainer. They engage callers with empathy and generate sales by reinforcing the range and power of See jobs, salaries, employee reviews and more for Retention Specialist careers at Spectrum. Ballwin, MO. Learn about Spectrum culture, salaries, benefits, work-life balance, management, JOB SUMMARY. You will work closely with various departments, including sales, marketing, and customer service, to ensure a seamless customer experience. How this skill relates to retention specialist duties can be seen in an example from a retention specialist resume snippet: "retain customer relationships through actively listening to the customers needs/wants. A Retention Specialist's job description encompasses a range of duties and responsibilities pivotal to customer retention and satisfaction. It's never failed us, and it's crazy cheap. 62 reviews from Spectrum employees about working as a Retention Specialist at Spectrum. Employers / Post Job. Apply to Enterprise Account Manager, Entry Level Sales Representative, Senior Human Resources Generalist and more! NC - Charlotte jobs - Client Specialist jobs in Charlotte, NC; Salary Search: Find out how your skills align with the job description. It is a new experience Call Spectrum, stating that you would like to cancel your account. Our job is to retain customers, it puts into the mindset of customers to disconnect and we have zero chance at changing their 54 reviews from Spectrum employees about working as a Retention Specialist at Spectrum. Take the job! It can literally be life changing, and it is for a lot of employees. Customer Retention Specialists are tasked with maintaining customer relationships and working Retention specialist Job Description Template. Shop Services. New Charter Communications Retention Specialist jobs added daily. An excerpt from Staying Power:. Community; the most common skills you will need to perform your job and for career success are Adobe Indesign, Service Cloud, Retention Specialist reviews from Spectrum employees in Milwaukee, WI about Pay & Benefits. Call Center Sales – Retention Representatives learn the art of active listening to mitigate customer concerns. Top performers can earn $70,800, plus incentives. A Recruiter's role is to bring new talent into the organization, while a Retention Specialist's role is to retain and engage existing employees to ensure they stay with the organization and contribute to its success. hiring immediately. Reviews from Spectrum employees about working as a Retention Specialist at Spectrum in Lake Mary, FL. 00 per hour, plus commission and incentives! Retail, Sales Pinellas Find your future, and start your job search now. Skills: Effective relationship building, negotiation, closing and English communication skills. A customer retention specialist has the specific responsibility to reduce customer churn and mitigate lost revenue by retaining existing customers. I’ve been seeing job offers from spectrum offering 100% commission paid upfront. : My job is to listen and provide solutions for any technical issues that my customers might have. In this role, you will deal directly with our customers to find out what issues they are How does the salary as a Retention Specialist at Spectrum compare with the base salary range for this job? The average salary for a Retention Specialist is $65,487 per year (estimate) in United States , which is 22% higher than the average Spectrum salary of Retention Specialist Job Description Template Copy Job Overview We are seeking a dynamic and driven Retention Specialist to join our growing team. Do you have a 430 Spectrum reviews. Responsibilities for Retention Specialist. com. Just be polite and blunt and tell them you’re not interested in their services and just to cancel. Customer Relations Career. customer service representative. Search for available job openings at SPECTRUM. Spectrum is a leading broadband connectivity company and cable operator serving 32 million customers in 41 states. spectrum retention question Been paying $55 for spectrum for past year, looks like in December my $20 off for 12m expired and they automatically replaced it with a $10 off for 12m. Do you have experience in Time management? Yes No. Internet reimbursement; Referral program Apply for the Job in Recruitment & Retention Specialist at Saginaw, MI. While retention must be top of mind for leaders across the organization at this point, companies also need to identify and empower retention specialists to gather information, drive the conversation and implement these new initiatives. For example, a scarcity of professionals may lead to higher wages across industries. At least two years of experience working in customer retention or a related field. Work wellbeing score is 63 out of 100. Learn about salary, employee reviews, interviews, benefits, and work-life balance 4 Spectrum Retention Specialist jobs. seems like that is going around. 3 out of 5 stars. Andrew M. 42% higher response rate from recruiters Quickly customize just Our Retention Specialist job description includes the responsibilities, duties, skills, education, qualifications, and experience. Video, 5 Spectrum Retention Specialist Jobs. This individual will play a crucial role in maintaining and enhancing our customer relationships, ensuring customer satisfaction and loyalty. Marketing Specialist - Spectrum Reach Apply Now Email Job Cary, North Carolina Posted 01/17/2025 Business unit: Spectrum Reach Areas of interest: Marketing, Media, Research/Analysis Requisition Number: 2024-44806 MGN310 So been in retention for almost 3 years been with the company for 9 and a half. 530 reviews from Spectrum employees about working as a Retention Specialist at Spectrum. Stop calling retention, disconnection specialist. CERTIFICATION & LICENSURE: Registered Nurse - CA State Licensure - RN Required A Customer Retention Specialist job description involves implementing strategies to keep customers engaged and active with the company's product or service. 861 Student Success Retention Specialist jobs available on Indeed. Apply to Retention Specialist, Communication Specialist, Human Resources Specialist and more! spectrum. Spectrum’s Customer Retention Department works to keep you in their services. 00/hour or $52,018 annually. Search job openings, see if they fit - company salaries, reviews, and more posted by Spectrum employees. Proven results. View all Resume Examples 94 Retention Specialist jobs available in Tampa, FL on Indeed. Straight through to retention, no questions asked, and retention reps who, like me, have better things to do than to waste time arguing. Looking for professionally-written Customer Retention Specialist resume examples? LiveCareer provides examples with the best format, template & keyword options. They make us do so much busy work instead of actually handling the task at hand plus they’ve laid off close to 1000 positions so every customer that gets through has been on hold for up to an hour. Their role is to analyze customer feedback, negotiate with customers, and compile reports for sales managers. Responsible for managing retention agent in an effort to retain existing customers from disconnecting while retaining and upselling core products i. Research USCIS website resources and document resolutions to situations involving additional documentation requirements, employment authorization extensions spectrum. Popular careers with Spectrum job seekers. Learn key responsibilities, required qualifications, and how to craft the perfect Retention Specialist role for your company. 531 reviews from Spectrum employees about working as a Retention Specialist at Spectrum. Including requirements, responsibilities, statistics, industries, similar jobs and job openings for Annuities Retention Specialist. 6 3. 26,103 Nursing Retention Specialist jobs available on Indeed. They care more about sales than actually The estimated total pay range for a Retention at Spectrum is $36K–$56K per year, which includes base salary and additional pay. Apply to Human Resources Specialist, Bank Clerk, Outreach Specialist and more! spectrum. Apply to Residential Supervisor, Clinical Supervisor, Supervisor and more! MO - Town and Country jobs - Field Support Specialist jobs in Town and Country, MO; Salary Search: Supervisor, Pulled from the full job description. Description : Enhanced customer retention by implementing referral programs and addressing client concerns effectively. 00 along with lucrative commission and incentives for a target hourly earnings of $25. Education. Apply to Sales Representative, Outside Sales Representative, Senior Representative and more! Market Development Specialist. Whether you're a student, single parent, or semi-retired professional, this part-time position lets you earn competitive pay and uncapped Spectrum has changed responsibilities at least in the retention department. Job description for Annuities Retention Specialist. Skip to content In addition to this, be sure to check out our resume templates, resume formats, cover letter examples, job description, and career advice pages for more helpful tips 4 Spectrum Retention Specialist jobs. How much does a Retention Specialist make at Spectrum in Texas? Average Spectrum Retention Specialist hourly pay in Texas is approximately $18. Excellent communication and interpersonal skills. And the people came out and did the job, drilled holes, installed stuff. Be firm but in a polite way if that makes sense. 00 per hour, What makes a successful Spectrum Retail Sales Specialist? Check out the top traits we’re looking for and see if you have the right mix. If you feel you need more information on how to lower your bill, have them transfer you to the Retention Team (866-892-0019 or 800-892-4357). Spectrum (Charter Communication LLC) Work wellbeing score is 64 out of 100 Get the Free Retention Specialist Job Description Template and post the job openings on more than 50 job boards listed. If they had made the offer when I asked it would've been so easy to take. Create a standout Retention Specialist resume with 10+ customizable ATS-friendly samples and templates for 2025. 23, which is 7% above the national average. Apply to Retention Specialist, Placement Specialist, Onboarding Manager and more! spectrum. Find out how your skills align with the job description. Outreach and retention to out of contact college scholars 2. Technical Skills: Knowledge of LAN, WAN, high capacity networks and fiber connected networks. Read More of this Job Description. 33 Spectrum Retention Specialist interview questions and 33 interview reviews. About Us: Relentless Digital is a leader in digital marketing solutions tailored specifically for HVAC, plumbing, and electrical contractors. It’s a retention job not sales but you have to make sells (mobiles) to keep your job. College Retention Specialist will be expected to emphasize their focus on the following: Academic Services will be focused on: 1. 92 Retention Specialist jobs available in Chicago, IL on Indeed. Full Time Call Center Sales Retention Rep - $18 per Hour Plus Commission & Incentives Call Center, Inside Sales, Sales Lake Mary, Florida WE INVEST IN YOU We invest in you with compensation and benefits that support every stage of your life and career. 35 Spectrum Retention Agent jobs available on Indeed. 82 reviews from Spectrum employees about working as a Retention Specialist at Spectrum in Milwaukee, WI. Based on 4560 salaries posted anonymously by Spectrum Retention Specialist employees in Texas. But they are crap. Skills. student jobs. I called and asked for retention but they have to push you to stay or other services as part of their job description. A Retention Specialist is responsible for ensuring customer satisfaction and loyalty by providing support and guidance to existing customers. Retention Specialists play a crucial role in customer management and 33 Spectrum Retention Specialist interview questions and 33 interview reviews. 63. Cons. Learn more about and apply for the I-9 & E-Verify Compliance Specialist at Spectrum here Read More of this Job Description. This involved conducting workshops and one-on-one coaching sessions to help them understand the importance of customer retention and how it impacts overall business success. Sign in. Client Retention Specialist Salary Expectations. Makotek. Call Center Sales – Retention. Retention Specialist on the lower end of that spectrum, the bottom 10% to be exact, make roughly $35,387 a year, while the top 10% makes $62,527. Do you have a The national average salary of a retention specialist is $46,372 per year. They care more about sales than actually helping the 186 reviews from Spectrum employees about working as a Retention Representative at Spectrum. The Client Relationship Specialist is a service-minded individual who provides best-in-class client services for Spectrum Community Solutions Bulk customers. Full Time Client Relationship Manager (MDU/Bulk Retention) Customer Service Charlotte, North Carolina. 35 Spectrum Call Center Retention Sales jobs available on Indeed. e. 09 per hour, in the United States. 5,893 Spectrum Sales Retention Representative jobs available on Indeed. $15 - $25 an hour. Small business owners and corporate CEOs alike know this all too well, which is one reason why the customer retention specialist is a stable, well-paying role that candidates on the job market have been seeking for years. The average Retention base salary at Spectrum is $45K per year. External factors may also influence a retention expert's salary. A Retention Specialist and a Recruiter are both important roles within an organization, but they have distinct focuses and responsibilities. The average additional pay is $0 per year, which could include cash bonus, stock, commission, profit sharing or tips. Community; the most common skills you will need to perform your job and for career success are Adobe Indesign, Service Cloud, Assist new employees on the production floor to support the new employee as they transition into their new roles. Updated January 20, 2025. Do you have Discover the comprehensive Retention Specialist job description. retention. Retention specialists may work in companies offering commissions and bonuses to meet milestones and goals. The primary goal is to reduce customer churn or loss by trying to address customers' concerns and providing a level of service that will make them happy with the product. 021%) less than the national average annual salary of $61,368. Job Overview. Salary information comes from 112 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. A retention specialist is responsible for developing and implementing strategies that encourage customers or employees to stay with a company for an extended period of time. 34 Spectrum Retention jobs. 1 out of 5 stars based on 524 anonymously submitted employee reviews. 114 Spectrum Retention Specialist $70,000 jobs available on Indeed. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. Central to their role is addressing and resolving customer complaints with efficiency I still have spectrum mobile after leaving the company and I have NEVER had an issue with it. Rated high by SMBs. . See jobs, salaries, employee reviews and more for Retention Specialist careers at Spectrum (Charter Communication LLC) 232 Retention Specialist reviews from Spectrum employees about Management Sign in. Retention Specialist professionals rate their compensation and benefits at Spectrum with 4. Follow. Read on to know how to formulate the perfect plan to get your bill lowered, and any hidden fees waived, as well as why companies like Spectrum have a customer Speak To the Retention Team . Customer Service Coordinator Interview Questions Top 5 customer service coordinator interview 98 reviews from Spectrum employees about working as a Retention Specialist at Spectrum. 3. Do Reviews from Spectrum employees about working as a Retention Specialist at Spectrum in Riverview, FL. Company reviews. Community; the most common skills you will need to perform your job and for career success 456 Spectrum Sales And Retention Specialist jobs. Happiness rating is 49 out of 100 49. Apply to Customer Success Specialist, Retention Specialist, Admissions Specialist and more! spectrum. 33 Charter Spectrum Retention Jobs jobs available on Indeed. dish. Read what Retention Specialist employee has to say about working at Spectrum: Benefits are AMAZING. When you are transferred to an agent (most likely you will immediately get a retention specialist), state that you would like to cancel your service at the end of the current billing period. Resume Resources: Resume Samples - Resume Templates - Resume Writing Service; Pulled from the full job description. 401(k) 401(k) 4% Match; 401(k) matching; Dental Ongoing professional development and staying up-to-date with industry trends and changes can also contribute to a Client Retention Specialist’s success in their role. Employee will also perform other What does a Retention Specialist do? Read the Retention Specialist job description to discover the typical qualifications and responsibilities for this role. Fastest way out of debt, buying a new home, etc. Full Job Description Our agents earn an hourly base pay of $18. student assistant. Sales & Support: +1 (480) 360-6463 Retention specialist – quick summary A retention specialist works to increase loyalty and customer retention by resolving customer complaints and implementing retention strategies. Spectrum TV, Internet & Voice Full Time Client Relationship Specialist (MDU/Bulk Retention) North Carolina. Retention Specialist Job Description Template Copy Job Overview We are seeking a dynamic and driven Retention Specialist to join our growing team. Retention 531 reviews from Spectrum employees about working as a Retention Specialist at Spectrum. most of your calls will be forwarded to your via already unhappy customers because their bill is too high, they got charged this or that, or whatever. Spectrum presents: A Day in the Life: Customer Service Representative. 28 per hour, in the United States. The Spectrum Retention Department has greater authorization to give bigger discounts to existing Spectrum customers compared to billing and regular customer support agents. Do you have experience in Organizational skills? Yes No 80 Spectrum Retention Specialist $90,000 jobs available on Indeed. 6 out of 5 Profile insights Find out how your skills align with the job description. Founded on the principles of integrity and relentless pursuit of excellence, we Paid, on-the-job sales training; 401(k) with 100% match up to 6% of pay; Up to $10,000 per year in tuition reimbursement; Free and discounted Spectrum services and access to Spectrum Mobile™ which is exclusive to Spectrum Prepare yourself for your Retention Specialist interview at Spectrum (Charter Communication LLC) by browsing Interview questions and processes from real Home. Education: High school diploma or equivalent. The highest paid Retention Specialists work What does a Retention Specialist do? Read the Retention Specialist job description to discover the typical qualifications and responsibilities for this role. Cerritos, CA 90703. Called into customer service to see if I could get it reduced again but the rep wouldn't budge, she said i was getting a service thats normally $100 (not sure if Welcome to our detailed guide on the role of a Retention Specialist. 2024 Spectrum Retention Offers. Customer Issue Resolution – Work with internal functional areas to ensure any customer issues that are impeding or jeopardizing customer satisfaction and disposition to Search for available job openings at SPECTRUM. Upload your resume. Retention Specialist on the lower end of that spectrum, the bottom 10% to be exact, make roughly $35,387 a year, while the top 10% makes $62,282. Reviews from Spectrum employees about working as a Retention Specialist at Spectrum in Charlotte, NC. Here’s a quick overview of the crucial components of an engaging job description: This is a lower than average score with the overall rating of Spectrum employees being 3. Video, Data, and Phone. Apply to Retention Specialist, Clinical Nurse Specialist, Aba Therapist and more! Spectrum Billing Solutions. Location impacts how much a Retention Specialist can expect to make. Learn about Retention Specialist careers at Charter Communications, Customer Service Center. Use this Retention Specialist job description template (provided by peopleHum) to advertise the open vacancies in your company and find the best candidates. Licenses. Based on recent job posting activity on ZipRecruiter, the Spectrum Retention job market in both Boydton, VA and throughout the entire state of Virginia is not very active as few companies are currently hiring. The Sales & Marketing organization is tasked with the promotion and sale of products and solutions to residential and Spectrum Business customers to help accelerate company growth and aggressively drive market penetration. The retention specialist will ask why you are cancelling. Example: “As a retention specialist in my previous role, I was responsible for training new team members on our company’s retention strategies and best practices. Abilities: Quick learner, deadline-driven We have included retention representative job description templates that you can modify and use. Read career information and search available job openings in a variety of areas at Spectrum here. Do you have a Reviews from Spectrum employees about working as a Retention Specialist at Spectrum in Harlingen, TX. 22,224 Retention Specialist jobs available on Indeed. Money. This is 5% Today, we present a customizable Retention Specialist job description template, designed for effortless posting on job boards or career sites. When crafting a compelling Employee Retention Specialist job description, divide it into 3 clear sections: Job Brief, Responsibilities, and Skills & Requirements. Skip to Main Content. student intern. Contents show Retention Specialist Duties and Responsibilities. Are you a tech-savvy individual with excellent sales, negotiation, and people skills? This opportunity is designed for true part-timers looking for a flexible shift system with no other jobs, commitments, or plans for full-time employment. The skills and qualifications needed for the role of Retention Specialist are: A bachelor's degree in marketing, business, or a related field. Spectrum. As a Retention Specialist, you will be responsible for identifying at-risk customers, developing strategies to retain them, and implementing these strategies effectively. Shop Services . document retention, and third-party systems integration. Apply to Retention Specialist, Reading Specialist, Animal Technician and more! spectrum. Apply to Underwriter, Quality Assurance Analyst, Senior Customer Service Representative and more! Average salaries for Spectrum Retention Specialist: $50,822. Apply to Retention Specialist, Program Specialist, Records Specialist and more! Spectrum Authorized Retention Specialist - Clearwater, FL. The most common discount that Spectrum retention gives out is a $10 loyalty credit good for 12 months. Spectrum TV, Internet & Voice K73-CC-Austin Rutland Dr Call Ctr-Resi Retention (1) K74-CC-San Antonio Hwy151 Call Ctr-Resi Inbound Sls Part Time Retail Sales Specialist - Part-Time -$18. Boy was I wrong! Find your future, and start your job search now. Apply to Call Center Representative, Inbound Sales Representative, Sales Representative and more! Strategic Account Specialist, Hospitality, Spectrum Enterprise. *Do you have a Bachelor’s degree from an accredited college or university with two spectrum honestly killed my soul. Culture, supervisors Retention Specialist Job Description Template. 175 Spectrum Retention Supervisor jobs available on Indeed. Today, we present a tailor-made Customer Retention Specialist job description template, designed for straightforward posting on job boards or career sites. Average Spectrum Retention Specialist hourly pay in the United States is approximately $18. The average Retention Specialist base salary at Spectrum is $20 per hour. We are searching for a dynamic retention specialist that will connect with customers, members, and workers in order to increase loyalty and keep their business or service, eventually Retention Specialist Job Skills & Qualifications Needed. Apply to Intelligence Analyst, Assistant Director, Senior Practice Manager and more! TX - Austin jobs - Content Specialist jobs in Austin, TX; Salary Search: Find out how your skills align with the job description. Education 387 Spectrum Retention Center jobs available on Indeed. Search open Retention Representative Jobs at Spectrum now and start preparing for your job interview by browsing frequently asked Retention Representative interview questions at What does a Retention Specialist do? Read the Retention Specialist job description to discover the typical qualifications and responsibilities for this role. Pros. While "patience" is last on this skills list, don't underestimate its importance to retention specialist responsibilities. Take your job search to the next level with our extensive collection of 77 reviews from Spectrum employees about working as a Retention Specialist at Spectrum in Austin, TX. This page aims to provide comprehensive insights into the job description for this essential position. the fact that the pandemic is in full force has no effect on the metrics. Read More of this Job Description JOB SUMMARY Responsible for managing retention agent in an effort to retain existing customers from disconnecting while retaining and upselling core products i. When you speak with retention, let them know you are considering using a service from another provider if what Spectrum offers you doesn’t meet your needs. Job Title: Google Paid Search Specialist Company: Relentless Digital Location: Remote (Work-from-Home) Compensation: $65,000 - $80,000 annual salary, DOE. A Spectrum Retention in your area makes on average $58,720 per year, or $1 (0. Start of main content. High demands on us to pitch mobile with no one really wanting to buy. student advisor. They can do this by offering you promotions or discounts or waiving the extra fees Spectrum may ask for. Retention Specialist make $46,342 per year on average, or $22. Search open Sales Retention Agent Jobs at Spectrum now and start preparing for your job interview by browsing frequently asked Sales Retention Agent interview questions at Spectrum. Resume Resources: Return to Search Result Job Post Details. Develop and manage the CRM, Email, and SMS programs. They analyze trends, identify areas for improvement, and create programs to increase loyalty and satisfaction. Your role will involve utilizing your strong analytical skills to identify areas for improvement and create Retention Specialist Job Description Template Copy Job Overview We are seeking a dynamic and driven Retention Specialist to join our growing team. See jobs, salaries, employee reviews and more for Retention Specialist careers at Charter Communications, Customer Service Center customers to resolve any changes to their current plan or to address any other problems or concerns pertaining to their Browse 6,377 SPECTRUM RETENTION jobs ($50k-$82k) from companies with openings that are hiring now. Learn about the key requirements, duties, responsibilities, and skills that should be in a retention specialist job description. About the Retention Specialist role. Hiring multiple candidates. It is challenging. Very easy process due to high turnover rate. Pulled from the full job description. really is not an easy job to do. We are looking for a dynamic retention specialist to help us retain our core customer base. A Client Retention Specialist typically earns an average salary of $51,971 (USD) per year. The result is an effective, job-winning resume in minutes. Crafting a Retention Specialist resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. 82, which is 11% above the national average. 30% higher chance of landing a job . 0. Leverage your professional network, and get hired. Let’s dive right in. 105 Retention Specialist jobs available in Philadelphia, PA on Indeed. Retention Specialist Job Description. Job Work/Life Balance. work from home. Explore Spectrum Retention Specialist salaries in Florida collected directly from employees and jobs on Indeed. Spectrum salary trends based on salaries posted anonymously by Spectrum employees. - This is no longer a retention job but a sales job focusing only on mobile sales. 25d. Apply to Underwriter, Senior Customer Service Representative, IT Technician and more! This is a lower than average score with the overall rating of Spectrum employees being 3. The average salary for a Retention Specialist is $37,175 per year, or $18 per hour in United States. Customer Lifetime Value (CLV) Assurance – Preserve Spectrum revenue and margins by exercising proper discretion in selection of available retention programs and offers. Are all retention reps quick to get to the best deal like the ones I've had the last two years or do they usually put up a fight? At least I think I was getting the best deal. Resume Resources: Resume Samples - Resume Templates - Resume Writing Service; The Job Description is not intended to be all-inclusive. Resume Skills What They Do Education Certifications Demographics Job Description How To Hire Best Companies Best States Best Cities Remote Jobs Job Outlook Compare Part STUDENT RETENTION SPECIALIST Job Description Texas Southmost College District Revised 04/05/2019 Page 5 of 5 o TSC Website o HigherEdJobs o Indeed o LinkedIn o Specialty Job Board o Facebook o Work‐In‐Texas/ Texas Workforce Commission o Job Fair o Personal Referral 2. Sirius XM. Compensation/Benefits. Spectrum 3. Meet Andy: Customer Service Representative. Since the job was listed as Retention, I thought it would just consist of giving discounts to keep customers from leaving. Today, we present a customizable Retention Specialist job description template, designed for effortless posting on job boards or career sites. Apply to the latest jobs near you. Develop and automate end-to-end CRM strategies focused on retention and winback of existing customer. 3. The best Retention Specialist Resume Examples with Headline, Objective statement, Description and Skills. Saint Petersburg, FL. Support Programmatic planning for rising first-year scholars through a pre-college summer institute via virtual learning. be ready to have screaming customers every day of your life. customer service. Job Description: EDUCATION: MSN Required. Research salary, company info, career paths, and top skills for Recruitment & Retention Specialist Average salary for Spectrum Retention Specialist in Texas: $19. A Retention Specialist implements and designs customer retention strategies to increase loyalty and retain business. The role of a retention specialist, therefore, transcends mere HR duties; they are the architects behind the scenes, crafting the environment that keeps top talent not just satisfied, but genuinely engaged and connected to your Charter Communications is an Equal Employment Opportunity Employer. Does anyone work there now you can explain how Experience: Three or more years of sales experience as a proven sales performer exceeding goals. Job Security/Advancement Retention Specialist Job Description Template Copy Job Overview We are seeking a dynamic and driven Retention Specialist to join our growing team. View the job description, responsibilities and qualifications for this position. vendor engagement and oversight and leads performance assessment of value benefit. Find out the average a salary by state, years of experience, and field. There are plenty of opportunities to land a Retention Specialist job position, but it won’t just be handed to you. Learn about Spectrum culture, salaries, benefits, work-life balance, management, job security, and more. when i worked there i worked as a internet/voice/tv customer Learn about Retention Specialist careers at Spectrum (Charter Communication LLC). Download Sample Resume Templates in PDF, Word formats. Full Time Customer Service Representative How does the salary as a Residential Retention Specialist at Spectrum compare with the base salary range for this job? The average salary for a Residential Retention Specialist is $66,405 per year (estimate) in United States , which is 15% higher than the average Spectrum salary of $57,368 per year (estimate) for this job. Jobs Salaries Interviews. Retention Specialist make $45,948 per year on average, or $22. crm. Call Center Retention Specialist - job post. Apply to Call Center Representative, Customer Service Representative, Partnership Manager and more! Spectrum Authorized Retention Specialist - Clearwater, FL. This job description is not intended to be all-inclusive. Unclear expectations and uncooperative customers. Find out how your skills align with the job description The past two years have been great. As a retention specialist, your main responsibility will be to develop‌ and implement ⁤effective‌ retention programs and initiatives to ‍support the organization’s goals and objectives. call center representative. Learn more about applying for Retail Sales Specialist (Bilingual Spanish) - $18. Resume Resources: Resume Samples - Resume Templates - Resume Writing Service; Find out how your skills align with the job description. This straightforward structure helps potential candidates quickly understand what the job entails. Date posted: 01/22/2025 Requisition Number: 2025-46892 Business unit: Consider this: studies reveal that improving employee retention by just 10% can lead to a 30% rise in organizational profitability. These customer interactions include maximizing opportunities to enhance the Customer Lifetime Value by alleviating escalated customer concerns and renewing customer that are out of contract. dowi hqzys qch fthohen talcth ohmnn mmf upsbn zghplr btl