Customer success account manager microsoft reddit Customer Success is a business strategy that focuses product development and service delivery around ensuring customers successfully achieve their goals. The CSAM role is very much a resource coordinator role, as you can imagine from the "Account Manager" part of the title. Explore career opportunities at Microsoft as a Customer Success Account Manager, building relationships and delivering solutions for diverse customer needs. They keep on top of support cases, especially ones involving production outages. This! As a gold partner I deal alot with CSAM and they are great for cuetstomers! They are there to support! they are there if you have any questions about the product or utilization of it, if you need to a POC or Pilot for example with viva Learning they can provide funding They can setup workshops etc and set you in contact with different consultant firms Customer Success is a business strategy that focuses product development and service delivery around ensuring customers successfully achieve their goals. . This subreddit is a community for customer success practitioners and leaders to share knowledge, network, and discuss the future of the customer success industry. I have had my resume professionally written by CS recruiting professionals, and now have had referrals from two members of my last team who both have landed CSAM Customer Success is a business strategy that focuses product development and service delivery around ensuring customers successfully achieve their goals. They make sure that customers are getting the most from their support contracts. With over 10 years of customer success/account management experience and a few years at a global big tech firm, I have applied to MS for a CSAM maybe 25 times over the past few years. tqazhm enahyvm pezrx lqyw rjdz yylnq xydg bmkn ucyg sfkg