Alexa not calling my contacts. She just says sorry I can't call a phone number.

Alexa not calling my contacts Connecting your contacts to Alexa allows you to easily access and interact with them using voice commands. The contact is available from the Jul 5, 2022 · Alexa app will not import my google contacts. Also, check the other options here. When I instruct Alexa to call me at my home number it tries then says "contact not available". I have followed these steps multiple times and I can't get out to work. Has anyone else experienced this? Oct 14, 2023 · When I ask Alexa to call my phone the response is CONTACT NOT AVAILABLE. Aug 31, 2022 · If you're wanting to call a number that's not saved in your contact list, say "Alexa, call (phone number). Select More menu, then Settings. You may also manually add contacts to your Alexa contact list in the Alexa app or at https://alexa. By implementing these fixes, you’re likely to regain access to the hands-free calling feature that Alexa offers, making your experience with Alexa smoother and more efficient. Then I plugged my Alexa back in. My son's grandma recently got a Fire tablet to use calling with her grandson on his Fire tablet. Select the Contacts icon (silhouette of a person) in the upper right corner. Feb 27, 2024 · Verify your mobile phone information, and then grant permissions for calling and messaging. I'm sorry to hear that you're unable to make call using Alexa. Let me know if you're still having trouble after trying the troubleshooting above. all ok. 0) regarding sharing my moto g fast (using Android 11 OS) phone's Google contacts. From the more menu, select Settings. , UK, Canada, and Mexico. , "Alexa, call 800-555-1212"). Feb 1, 2020 · Hey @Sharrie , You can edit your Alexa contacts from the App, Select Communicate > Contacts. The button will be green when turned on. Select the "Contacts" icon, and then the menu (three dots). The 3 dots in the top right corner opens your Manage Contacts menu, and the Block Contacts option You can have up to 10 contacts in the Alexa app to make calls from your Alexa-enabled devices. " Alexa will confirm that it correctly understood the contact's name and then start the call. My Echo Show 5 did not show the contact list that i can see in the Alexa App. Absurd, ridiculous, and very annoying. Check Your Device . This would in princple leave open the possibility to make unlimited phone calls -- just from your contacts list! But now that I tried this (tried calling someone from my contacts list), I get the same message, and she doesn't call. Optional: Import your mobile phone's contact list when prompted. She's always on—just ask for information, music, news, weather, and more. 2. my Grandaughter can call me , but it seems that I cannot call her even though I am “approved” Recently, our families are unable to call us, when they call it says the contact is not available. Select the contacts icon in the top right. The switch will be white/gray when off. Not sure why it's getting too contacts for my name or if I can rename one somehow or some sort of workaround. Mar 2, 2020 · Amazon Digital and Device Forum United States. To revise your list, go to your Alexa app settings, tap Communication, then tap Manage Contacts. Jan 2, 2022 · Go to Alexa app, disable all your phone contacts and re-enable it this will re-sync all your contacts. Nov 28, 2023 · Use the Alexa app to add, remove, or update Alexa-to-Phone contacts. When you open the Alexa app, your contacts are auto-updated from your phone. To clarify, are you trying to call an existing contact or are you trying to add a new contact? Currently, Alexa can call only to a set of 10 contacts. Nov 23, 2020 · Confirming your Echo Show 8 is connected to the Internet. Choose the “Import Contacts” option, and the app will request access to your phone’s contacts. The Alexa app supports Alexa-to-Alexa calling on iPhones with iOS 9. Users are limited to ten (10) Contacts on this list, and may only delete & add another Contact 20 times. Then return to the Alexa app May 25, 2020 · To update your mobile phone number, use the following steps: 1. So far, I'm noticing, it will call the Mobile of a particular contact no problem, but not certain home numbers labeled as "Home". Here’s how: Go back to the Alexa app’s main menu. Oct 7, 2024 · Then I deleted and reinstalled the alexa app and suddenly their contacts were auto added and favorited but it’s not allowing me to go and add contacts to their devices. It calls other numbers in my contacts list but is unable to call mine. Select the menu icon, and then Add Contact. I don't have it connected to my phone contact list. Once you add a contact, you can tap it to see how you can interact with it. Aug 19, 2024 · Make sure your contact information is correct. You can solve most calling issues by: Confirming your device is connected to the Internet. Dec 17, 2021 · They also do not come out of your mobile call, message, or data plan, as they use the Wi-Fi and the web, not your phone’s cellular connection. When I call her dad the Alexa App on his phone, and all of his Alexa devices ring in his house and he has an array of ways to answer the call. Calling Customer Support, I mean. Feb 7, 2022 · I understand you're trying to know about the Blue Tick on your Alexa contacts. I have the Alexa app downloaded on my phone. Alexa is not making a call, does not recognize the contact, or is calling the wrong person. Let us know if this helps! If any of the answers in this thread helped you, press the " Select as Best Answer " button to label that response as the best answer. Advice Jun 5, 2024 · Confirming your contact information is correct. Alexa-to-Phone Contacts. Alexa can make calls only when you've set up your contacts correctly. Select “Edit” in the top right. In the Alexa app, select More > Communication > Contacts to review your list. WiFi is fine. Jan 26, 2024 · 1. Which makes next to no sense. Select Import Contacts, and toggle the switch to disable the setting. ost file. Dial by number. " "Call my emergency contact. Confirm your contact information is correct. Select the contacts icon. You may disable contact import in the Alexa app. ” Aug 18, 2022 · Alexa-to-Alexa calling. It seems that some of the contacts from the phone were not imported at all. Alexa recognizes wife fine. Apparently Alexa can make that call if you have 911 in your trusted contacts list on your phone, but then it only works if the screen is unlocked and the app is open. I’m livid. I have the Alexa app on my cell phone but we haven't put it on my sister's yet. Say, “Alexa, call [name in your contact list]. Any incoming calls only ring on the Alexa app on my phone, but not the Echo Show. Jan 8, 2023 · When you register for Alexa Communication on your Alexa app, you will be asked to import your contacts from your device, which will then appear as contacts in your Alexa app. It has hers. Dec 30, 2020 · How to Interact With Contacts Using Alexa . Open the Alexa app. Tap the menu icon (usually three horizontal lines). Close the Alexa app. , an email address), Alexa won’t be able to call or message them. Messaging: Alexa can send and receive messages on your behalf. I see no options on the website. To add contacts: Open the Alexa app. Dec 2, 2024 · To add contacts to your Alexa calling list, follow these steps: Open the Alexa app on your smartphone or tablet; Alexa calling not working: Check your internet connection, make sure you have Use the Alexa app to block specific Alexa contacts from calling or messaging you. So Alexa can’t proceed with your request. All settings in Alexa app have been checked. (etc)". You can also make video calls to friends and family between any Echo Show, Echo Spot, or the Alexa app. Select the contacts icon . On the Windows 10 computer, contacts are stored in an Exchange mailbox in the cloud and locally in an Outlook . The communicate icon takes me to contacts, contacts pulls up the contact-hit make video call, and takes me back to contacts. Hi a lot of contacts on my phone having an Amazon account doesn't have the blue tick on side, means that I'm unable to video-call them using echo or the app. Staying in touch with friends and family is easy with Alexa. In the free Alexa 2 Phone Calling service, even with STIR/SHAKEN, you can currently still enable spoofing of your outgoing Caller ID number (CID) by enabling the "Show Caller ID" slider in the Alexa app (More, Communicate, Contracts, My Communications Settings, Permissions). Restart the phone. Open Communicate. Voice commands : Use voice commands to initiate and manage calls, making it easy Aug 27, 2019 · Echo Show 5 contacts not showing contact list in Alexa App. It’s easy to… Allow the Amazon Alexa app to access your contacts: iOS: Sep 6, 2021 · On the iPhone, I explicitly deny access to the contacts, and Alexa cannot display my contacts there. Dec 15, 2020 · CS did suggest adding the nickname "Alexa emergency call" for the emergency call contact person. You can also make and receive voice calls with other people. I'm sorry to hear that you get an error when trying to call your phone using Alexa calling. Toggle the switch to On. ” Jan 25, 2023 · How to make calls with your Alexa-enabled device. ” “Alexa, call Feb 10, 2020 · So we put both my and my sisters cell and home landline numbers in his contacts. For more information about signing up for Alexa Communication and making calls with Alexa, go to Alexa Calling. Jul 16, 2023 · Contacts in Calling Not Showing Up. I've tried resetting to factory settings, uninstalling and reinstalling the app. Make sure this option is enabled. Tap the toggle button next to Contacts to allow permissions. #3. I Aug 26, 2024 · Hello @Paulacc, welcome to Amazon Forums!. I go into where I can edit the settings and type my new last name and hit save but it does not update. It's allowing him to announce to all devices associated with my account from his child's profile, but if he tries to call, it says 'ADD CONTACTS - Ask your parent to add contacts for you in the Alexa app. Let me know how it goes. Contacts from your address book who also use Alexa Calling will auto-appear in Jun 17, 2020 · You can contact anyone from your contacts list as long as they: Have a compatible device; Signed up for Alexa Communication; Are listed in their Alexa-to-Alexa contacts list in the Alexa app. Uninstalling and re-installing the app does not help. Feb 3, 2024 · Navigate to the Contacts section within the Alexa app. I then tried turning it back on, and none of the contacts have come back. Make sure you're using the Alexa app on a supported device, or a compatible device to make the call. Anything I could think of, and nothing is working. *Edit: the Alexa help page has now been updated to reflect the new limitations. Apr 19, 2020 · The Alexa App won't import my phones contacts! I have followed instructions on how to import contacts form my phone into Alexa but it dose't appear to pull any thing through. " "Call my help contact. I haven't tried sending messages. But don’t worry. Using the Alexa app to verify that Alexa heard you correctly. You can add a list of 10 contacts in the Alexa App for whom you need to make PSTN calls to. " While Echo-to-phone calling is convenient and easy, it's not limitless. ” This has never happened before and is extremely annoying. Google says to do the following: Set Up Calling in Amazon Kids on Your Fire Yes, you can use Alexa to call any contact that you have in your synced contacts list, as long as the contact has a phone number stored. When my mother attempts to use Alexa calling to reach me, she gets the message "Mark has not set up Alexa calling. 0 Apr 3, 2023 · I'm sorry Alexa isn't calling your phone when requested; that can be frustrating! Please try to ask Alexa to call your phone by saying the numbers, "Alexa, call 1-2-3. Have a good day! Oct 16, 2017 · To make a call hands-free using your Echo, just say "Alexa, call Dave" (or whoever it is you want to call). Are you trying to import your mobile device’s contact list to Alexa? Then, you may not have given your voice assistant’s app permission to do so yet. Alexa facilitates voice calls to these contacts using the Alexa app on your smartphone or directly through an Echo device equipped with a speaker and microphone. Contacts who do have an Alexa account display messaging, calling, and drop-in icons. " Adding this for anyone else who may be interested. g. Can you confirm if Alexa is able to recognize and call other contacts successfully? Nov 24, 2024 · Open the Alexa app and tap the action button in the top-left corner of the screen. Jun 11, 2021 · Why does Alexa say contact not available? Just started today, I can call some people but not my iphone. Here is also a little bit more information. Select Amazon Alexa. She's also an expertly-tuned speaker that can fill any room with immersive sound. So I used the app to turn off the "Import Contacts" option. Power off the smart-phone. It will call everyone else in my contacts, but not my phone. What are Alexa-to-Phone contacts? Choose up to 10 phone numbers that you can call from your Alexa-enabled devices. In regard to phone calls (not Alexa-to-Alexa calls), they are outgoing only. Select “My Communication Settings. For devices with a screen, swipe down from the top of the screen and tap Do Not Disturb. Digital Services and Device Support › Alexa Features Help › Alexa Calling and Messaging › Manage Your Alexa-to-Phone Contacts Use the Alexa app to update your Alexa-to-Phone Contacts numbers. , actually - and unusually - had that feature with Vodaphone (in June ‘19) and EE before the USA (which got at&t call receipt in Sep20), but that isn’t required to use Alexa calling, only to receive incoming mobile/cell calls on your echos. Ready to get started?. When I misplace my phone around the house, for years I have been able to tell Alexa to call my phone, and she would. however, I receive no notifications on my phone (via the Alexa app) of the incoming call. Jul 17, 2024 · Alexa isn't the only one you can talk to through your Echo device. She had downloaded the Alexa app on her phone. Enter a name and phone number, and then select Save. Aug 29, 2023 · To add or edit contacts for Alexa Calling, update your phone's local address book and then open the Amazon Alexa app. " She says that if I tell her to call my number and give her the numbers too. May 13, 2018 · The funny thing is that the imported contacts from my phone and the contacts list in the Alexa app are not the same. I cant seem to figure this out. " Please make sure your mother is using any of the following phrases: "Call for help. Also, when adding or updating contacts on my phone, they stay there. It's just mine that's always "unavailable. Alexa has always called my phone so I can find it. Sep 10, 2020 · For contacts that you don't share, you can add them to your contacts list. You can also block contacts from sharing photos in Alexa Messages. the U. " Strange. I noticed that the contact information for my sister in the app didn't match the actual info I have saved for her. You also need a valid mobile number to use Alexa Communication features, like announcements or calling. Toggle Apr 12, 2023 · Alexa won’t call my number. Select Devices. " "Help. K. I have recently set up a new Echo Show 8 and most of the features work, but for some reason it will not receive incoming calls. Select the Contacts icon in the top right corner, and then the menu (three dots). So now when I install the App and it asks me who I am it has my name listed over and over again. If you have an Echo or a Dot, the ring at the top will pulse green Oct 14, 2023 · Still an issue. Just say, “Alexa, call [contact name],” and you’re connected instantly. Select Communication. Oct 19, 2020 · Enable Alexa calling not working. Communicate, I am offered no setup options. Jan 7, 2024 · Alexa won’t call my phone. Go to Oct 18, 2020 · Alexa does not call anyone on my contacts list. Additionally, you can also call anyone in your contacts using your Echo device from the US using their home or cell phone number if they live in the US, Canada or Mexico for free. I found this in the Alexa app on my phone. Thank you for using the Amazon Forums. My wife and all 3 of my children can use Alexa to make calls. Installed the Alexa app on Android phone. I don't see it on the Alexa app on my Fire Tablet but maybe its there. I opened up the Alexa app on my phone and went to the contacts and the only contacts that listed is the two devices and my name which it doesn't allow me to make any edits too. The contact is available from the Contacts list in the Alexa app. To block or unblock an Alexa contact: The Lively skill allows you to use your voice to: • Make calls to contacts stored in your phone • Help write and send text messages to contacts stored in your phone • Check your phone battery level • Get your phone number • Find out how many minutes remain on your monthly plan • Find out how many texts you have left on your monthly Apr 16, 2022 · My Alexa Show suddenly will not call other Alexa Show devices. As you make phone calls, Alexa automatically adds Apr 29, 2020 · Note: Contacts you add in the Alexa app do not appear in your mobile device's contacts list. " I just asked her "Alexa, which profile is it?" Alexa calling not working. Select More. She says that I can't make changes to my Alexa-to-phone contacts until my reset date. May 5, 2020 · Once you verify your phone number and sync your contacts in the Amazon Alexa app, just ask Alexa Show to call any of your contacts by name to make hands-free calls while you multitask. @Melanie A (Amazon Staff) I have enabled caller id on my Alexa app. There is a limit of TEN contacts for this list. “Alexa, call…” then the contact’s name You need to make your Alexa kid mode! I just figured it out! I turned off all the kid filters except the contact list. When I hit the call button or the video call button, it will say it's making the call, but it never connects. Everytime I ask Alexa to call someone (I even say call ___ on my device's contact list) it either says the person is not connected to Alexa calling or it actually said it could not call the person. Alexa used to call my mobile for me and now it says my number cannot be reached, is either disconnected or out of service. I bought a Skype phone number. It also does not link to your mobile phone to either make or receive calls. Let us know if this helps! My Alexa is on its own IOT network so it can't see my (or anyone elses) network connections. To manage your contacts and settings, in the Alexa app: Select the "Communicate" icon. 0 Jan 8, 2024 · Only 10 contacts are supported for Alexa-to-phone calls. I cannot make a call using the alexa app to another alexa app or device user. Jun 22, 2021 · Scroll down and SELECT ALEXA-TO-PHONE CONTACTS (manage phone numbers you can call with Alexa). " "I need help. ' I'm not sure how to do this. Feb 9, 2019 · I have the latest Alexa app and my devices says, "Contact is not available", EVEN THOUGH "IMPORT CONTACTS" IS ENABLED, and all contacts are showing in the Alexa contact list. I have several echo devices and none of them will call my phone. In the Contacts tab, click on your profile (it should be listed at the top). You can make hands-free calls to almost anyone, through four main types of calling: • Calling be Oct 24, 2024 · Once you’ve enabled the Alexa Calling skill, you’ll need to grant Alexa permission to access your contact list. This is a two week old problem. We allowed all the permissions. To do this: Open the Alexa app on your smartphone. Jan 22, 2022 · However, when I open my Alexa app or look at the contacts on my Echo Show, my mom does not show up as an Alexa-to-Alexa contact (no blue check mark). You can also add contacts using your May 26, 2020 · You can turn off Incoming Call Ringer or disable Calling & Messaging for your device you don't want to hear the incoming call ringer or receive calls. She says, "Deborah, the contact is not available. Select Sounds. "Call for help. Sometimes it does nothing to my phone. Check your fellow Alexa correspondents Mar 4, 2022 · When your Alexa-to-Phone Contacts list is full, use the Alexa app to add, remove, or update Alexa-to-Phone contacts: Open the Alexa app. Note: Contacts you add in the Alexa app don't appear in your mobile device's contacts list. When I attempt to slide the button on, for the import function it just slides back to off immediately! Other locations e. At the same time, I am unable to receive calls on my Amazon Show as well. Any phone call, or even "Alexa, find my phone" says "Calling xxx" but then I get one of the following: Either a fast busy, or A "half-ring" following by tons of static, and a barely audible voice saying "we are unable to place this call". on Alexa echo show the kids ask Alexa to call ‘Dad’ which has been set up in the contacts with my contact details. Technology companies aren’t supposed to take away capabilities, but to add new ones. The Windows setting to deny Alexa app access to contacts does not appear. Close all smart-phone apps. For more on enhancing your Alexa calling experience, check out Alexa Calling. If you are trying to edit a contact and cannot do so, it is likely being imported from your device contacts and can be updated there. Mar 20, 2022 · I have gone in and added myself as an approved contact. . ” “Alexa, call [201-555-5555]” “Alexa, call [John Doe’s] mobile. Jan 15, 2018 · Echo Dot calls the wrong number. 2. She just says sorry I can't call a phone number. Nov 5, 2019 · Quick Fixes for Alexa Calling . I can have her dial any number, and she will. Oct 22, 2023 · 2. See a list of Alexa voice commands, watch a video, read FAQs on Alexa communication features and more. Syncing Your Smartphone Contacts. I've turned off contact syncing but still there are numerous contacts showing under the Mar 17, 2022 · Suddenly today, all four of my Alexa devices are telling me "the contact is not available" when I ask them to call my cell phone. SELECT ADD CONTACT+ . Select your name. Oct 30, 2022 · 1. Other Alexa contacts appear to have synced from my Android phone. The possible reasons for Alexa not calling your contacts could include: your device not being connected to the Internet, using an outdated Alexa app, or Alexa not catching what you said. When I ask Alexa to call a contact, she calls a contact, but dials a number that isn't for that contact. " If your emergency contact misses your call, your contact can use the Alexa app to call your Echo All contacts on your mobile device are added to your contacts list in the Alexa app. Well, it's not quite the same. Why is it not connecting to my phone and making calls from my phone's contact list? Feb 23, 2022 · How to add contacts and enable calling on Fire HD Kids Tablet. Help? I found the phone and it is on and she still says the contact is not available! Aug 7, 2023 · #4: Allow Alexa to access your phone’s contacts . When you make a phone call from an Echo device it shows up on the receiving end as just a phone number and that number changes each time you make a call. Dec 10, 2024 · Contact list integration: Alexa can access your contact list and allow you to make calls to your favorite contacts. To manage your contacts and settings, in the Alexa app: Select the "Communicate" icon. If your Echo device isn't connected to Wi-Fi or the phone number is incorrect, Alexa is unable to call or text your emergency contact. Make sure that you have the latest version of the Alexa app on your mobile device. I have removed and replaced the app twice. Her Alexa show no longer had my contact list. Trying with mi sons they confirmed phone number and both me and them re-added eachother inside Alexa app but still the blue mark didn't appeared, perhaps some contacts have it and I was Jan 2, 2022 · Thank you for one of the best answers for the Alexa-to-Phone Contacts limit to twenty ( 20) changes. Make Group Calls with Your Echo Show; Create Your Calling Group; Make Group Calls with Your Voice; Add Alexa Contacts; Calls Not Working with Alexa; Remove Alexa Messages in the Alexa App; Delete Manually Added Alexa Contacts; Drop In Not Working; How Does Drop In Work? Make Alexa Calls with Your Voice; Make Alexa Calls with the Alexa App Alexa is not making a call, does not recognize the contact, or is calling the wrong person. I have gotten the phone's contact list down to a handful of entries, but it still dials the wrong number for a phone contact. When people try to call me from their Amazon Show, my cell phone is ringing Jan 10, 2020 · Put in “Sister’s Alexa” and it uploaded her contact list from her phone which was near. This has happened the past two days. Welcome to the Amazon Forums! I'm sorry you're having issues with your Echo Show 5. ” 3. Use the Alexa app to manually add a contact to your Contacts list. As you make phone calls, Alexa automatically adds the phone numbers to your Alexa-to-Phone contacts list. Then I just added the people they can actually call whenever like mom, dad, sibling, etc. Here you can Add, Block, Import, and Edit contacts. The Alexa command "Alexa, call for emergency" will correctly call & text the emergency contact. Tap Communicate. Customer: Alexa says, when asking her to call my cell phone that the contact is not available. Problem: My Alexa is not receiving incoming skype calls when someone calls my Skype phone number. You can say: “Alexa, make a call. When I try to call my wife either using the phone or the show, it also tells me that she is unavailable and its the same for my wife if she tries to call me. Also try this: On your Alexa app, in the communications section, the person icon in the top right brings up your contacts. Dec 31, 2020 · Go to the Alexa app > Communication > Contacts (Person icon) > Tap the three dots > Import Contacts. Sometimes my phone says there is an incoming call, but it still won't connect. Select Communicate. That removed all the contacts I had there. Just to clarify, does it happen with multiple contacts or just one single contact? You can solve most calling issues by: Confirming your device is connected to the Internet. Open the app, go to the Communicate tab, and select Contacts to verify that the contact is listed and accessible. Open the Alexa app on your mobile device. S. Technician's Assistant: I understand your frustration. Jan 1, 2024 · Go to the Alexa app > Communication > Contacts (Person icon) > Tap the three dots > Import Contacts. Import Contacts. Instead, it is calling only cell phones, even when I say "Call Jane's Alexa Device" which is exactly what has always worked before. Dec 17, 2021 · After that, approve contacts for your child to make calls to approved contacts while in their Amazon Kids profile. Tap "Add Contact" Enter a name and phone number, and then select "Save Oct 7, 2018 · The "Calling" contacts for Alexa calling uses the unique primary mobile number of other Amazon account holders with the Alexa app have as their primary phone number. Use the Alexa app to add a contact to your Contacts list. Alexa Calling settings: Check to be sure the Alexa calling If anyone from your household asks Alexa to call for help (including from devices in Amazon Kids mode), Alexa attempts to call and message your emergency contact. For your grandmother, if she has a phone, then download Alexa app on it, so I've got the Alexa app on my iPhone. I've tried on my phone, my husband phone, on my child's tablet and on my laptop. It mean your device is enabled to use the Alexa to Alexa calling/messaging with that specific contact. It’s convenient and hands-free. Jan 3, 2023 · Note: Before you begin, download the Alexa app on a compatible mobile device. Every time I called into support they had me uninstall and reinstall the Alexa App. Select the Menu icon (3 vertical dots) in the upper right corner. Mar 23, 2020 · The first thing you need to do is give Alexa access to your contacts. My Skype APP on my iPhone does ring when someone calls my Skype phone number. Select Manage Contacts. It says “caller is unavailable. What I've tried: May 31, 2021 · Tap the toggle switch to turn off Do Not Disturb. I tried for an hour and then my husband tried for an hour. May 14, 2020 · Echo Show 8 will not receive incoming calls. Open the Alexa App. Adding Contacts Manually Apr 15, 2020 · As it is not updated, try this, Go to Alexa App > Communication icon > Contacts icon on top right > Three dots on top right > Disable and enable Contacts Import option. Calling was not working from her Alexa app on her phone so we thought having the same tablet would work. ; Verify your mobile phone information, and then grant permissions for calling and messaging. Thanks for ruining my marriage Alexa. Ensure that Communications Are Enabled for Each Device Use the Alexa app to enable Alexa Communication. Select one or more contacts to add them as approved contacts for your child. Jan 3, 2024 · Open the Alexa app on your mobile device. Alexa to Alexa Calling works with the app too. Use the Alexa app to verify that Alexa heard you correctly. Make sure you're calling a preset contact who can receive calls via their Alexa device. We are able to call out to our friends and family but not able call each other and our Apr 15, 2022 · If you've imported your phone's address book to Alexa, you can make changes directly in your Contacts app on your phone if you want to edit a contact. 3. Some contacts are coming from Skype - I've now unlinked Skype, but the associated contact persist in Alexa. Communication calling is enabled on her Alexa app as well as both profiles on the child's Amazon Fire tablet. The icon will be white with a slash through it when off. Unplug your Echo device for at least 10 seconds. ” Choose your Echo Show device. They went into my account, without permission, and turned off drop in and erased my approved contacts list! So, now,It won’t allow me to even enter a contact. " But when I open the Alexa app on my phone and choose . Alexa then says ‘calling Dad’s Alexa devices’ 2. Note: Contacts you add in the Alexa app do not appear in your mobile device's contacts list. Select the option to Add Contact, Block Contacts, or edit Import Contact settings. If Alexa is not making a call, does not recognize the contact, or is calling the wrong person. Most people don't leave their screen open, or apps they're not using running. Enter the new phone number and select “Continue. Open Communicate . My Alexa device suddenly stopped calling my iphone when I need to find it. The voice isn't my usual cell-provider's operatorsomething else. From the drop-down menu, tap Contacts. You can reach back to me by typing @Davar A (Amazon Staff) and let us know if this worked for you. Import is enable. If you’re having trouble with Alexa Calling, here are some solutions that may help. In each contact we put two numbers and labeled them home and mobile. Here, you can manage your contacts and add new ones. ” “Alexa, call [John Doe] on his home phone. My mom is also having the same problem when it comes to my contact in her app/on her Echo Show. When my wife tells Alexa to "find my phone", Alexa says calling (her phone), then says "contact not available". ” There are several other voice commands you can use to make a call. Mar 17, 2020 · Say "Alexa, call [contact name]. All contacts on your mobile device are added to your contacts list in the Alexa app. Is this a shady way to make users subscribe to FIND MY PHONE???? Frustrated and irritated. Only the phone numbers on THIS list can get Alexa-to-phone calls. Select “Settings. Looking forward for your response. **Moderator's Note: Edited Title for length Jul 17, 2024 · Alexa isn't the only one you can talk to through your Echo device. Grant the necessary permissions, and your contacts will be imported to your Echo Show. You can manage your contacts through the Alexa app. Verbally say, "Alexa, turn off Do Not Disturb. Also reinstalled the Alexa App and that didn't work either. A more convenient way to add contacts is by syncing your smartphone’s contact list with your Echo Show. In the other direction, I've been able to say "alexa, call <my name as shown in the contacts page>", and it will ring the other Echo as well as my phone. May 18, 2020 · Verify which contacts can or cannot call or drop-in on you. It's not about Find My Phone, it's about asking Alexa to call my phone. Alexa Calling does not support the following calling features: Emergency services numbers ; Mobile or landline numbers; Transferring calls between Echo Jun 16, 2021 · Hi @NicnT , I hope you re having a great day!. The past couple of months, I'm told, "the contact is not available. If the call goes through successfully, un-pair your contacts and re-pair them in the Alexa app. but still nothing. 6. Mar 27, 2022 · My last name is incorrect in the Alexa app. Select Add New Contact. I have several Freds in my contacts and my Alexa contact list is a complete mess. Open settings on your iPhone. You can place outbound calls to most mobile and landline numbers in the U. So she can do this, just not for me, her owner. * TL;DR - I just confirmed with Amazon Customer Service that soon Alexa-to-phone calling will be restricted to a pre-chosen list of no more than 10 contacts per Alexa user profile, unless you have and link an AT&T Wireless or Skype account to your Alexa Communications profile. Contacts who don't have an Alexa account only display the information you stored for them in your contacts app. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. Alexa is not using your phone to make the outgoing calls, it is only spoofing the number of your phone (for caller ID purposes) and has no number of its own for the incoming call to be received at. You are also limited to a total of 20 in case you begin swapping them out. You can also call anyone that is not in your contacts by speaking the phone number. Even if I give the cell phone number (mine) I get the same response. Select Echo & Alexa, and then select your Echo device. Oct 15, 2023 · My Alexa Devices Won’t call my phone. Diagnosing the problem is the first step to getting Alexa back on track. Select “Communicate. ; Open Communicate. Dec 28, 2019 · 1. Select your child's name. However, this is where things can get a bit complicated. Head over the the Alexa app on your iPhone or Android phone and tap the Calling & Messaging tab on the bar at the bottom of Apr 2, 2020 · Note: Contacts you add in the Alexa app do not appear in your mobile device's contacts list. (Other contacts of mine with Alexa devices do, however, show up as Alexa-to-Alexa contacts). This is never happened before. amazon Alexa: The contact is not available. Make your desired updates. All is ok. Use the Alexa app to turn the incoming call ringer on or off on your Echo device: Open the Alexa app. Just because you don't know them does not mean they do not exist. Any advice would be greatly appreciated. Open the Alexa app . " "Call my contact for help. Nov 20, 2021 · Sorry to hear that you're having issues calling on your Echo Dot. However, Alexa has never made calls if I ask her too. After the call Alexa said that I have 10 possible slots for calling and did I want to add this one to one of the slots. I've gone through the procedures recommended to others, such as unplugging Alexa, checking my contacts, etc. To re-initiate contacts synchronisation I suggest these steps. Every time I try to place a call, I'm met with "Name of Contact is not signed up for Alexa calling. My wife thought I was crazy and try to fight me cause she would ask me to call her on Alexa and I couldn't. Select Communicate . Select the Communicate icon. Scroll down until you see Amazon Alexa. " However, she can dial my husband's phone number by just saying the number. Alexa calls other numbers fine. ” 5. I have no problem making Skype phone calls using Alexa. I use this feature often to locate my phone!😕 Use the Alexa app to add a contact to your Contacts list. Alexa calling to phone number (cell/mobile or landline) doesn’t Alexa will not let me enter a contact manually nor will it import my contacts but only after having a conversation with Amazon about someone dropping in on me. Under “Communication,” select “Contacts. Learn how Alexa can help you stay connected with announcements, calling, or as an intercom with Drop In. I manually installed my number again under just my name, but it still says "contact unavailable" please help. I linked my Skype account in the Alexa App. I hope this helps. Dec 3, 2024 · Contact’s Phone Number Not Valid: If the contact’s phone number is not valid or is not a phone number (e. Try the Drop-In feature again to see if the issue is resolved. Whether you want to make calls, send messages, or simply ask Alexa to find a contact for you, having your contacts synced with Alexa can make your life more convenient. We hope this information helps! Voice Calling: Alexa enables voice calling to your contacts. You may also manually add contacts to your Alexa contact list in the Alexa app or at https Mar 31, 2020 · When you open the Alexa app, your contacts are auto-updated from your tablet or mobile phone. Select “Change” next to the phone number. 4. Jan 8, 2024 · Connect Your Contacts to Alexa. To manage contacts created in your Alexa app: Open the Alexa app. Apparently you can still call additional numbers by spelling them out (e. 45680. Select the contacts icon in the upper right corner of the screen, and then select your contact. Hope it continues to be. Alexa is designed around your voice. Feb 18, 2022 · Alexa allows ten (10) Contacts per Profile to use Alexa-to-Phone out going calling instead of using one (01) of the three (03) other Communication Accounts for making non-Alexa phone calls. Check contact permissions: Make sure that the specific contact you are trying to reach is included in your Alexa contacts and that you have permission to call or message them. Alexa may call that contact when you say "Call for help. It would help to re-verify the contact details of the person you’re trying to call using your Alexa, even doing a manual dial-in from your phone for assurance. Today I asked an Alexa Echo Spot to call one of my contacts. Today she keeps telling me the contact is not available. If contact import is disabled, contacts you previously imported from your device will be deleted. The Alexa app is never updated. Select your name to open your communication settings. She doesn’t need any updates. It's possible to make and receive calls between compatible Echo devices enabling you to reach anyone from your contacts list who has a compatible Echo device. Dec 28, 2020 · When I call my Grandaughter nothing happens on her tablet and the devices in the house do not ring . Hi ; I have an Alexa App in my iphone that manages Alexa setup. I wish there was a different system to set up safe contacts for the tablet such as letting the parent enter the phone numbers directly on the device because this feels impossible. The child's name is listed if there is an associated Amazon Kids profile. I'm unfortunately seeing those I suggested Echo Dot for this feature are moving to Google or Apple devices instead of Alexa 4th generation. If the person you're calling is listed in your contacts in the Alexa app as well as in your phone's contacts, it will default to calling their Echo and Alexa app. I have tried to uninstall and reinstall the Alexa App, still the Echo Sho 5 will not have the same names i the contact list as So, in the app, I basically touch my own entry in the "contacts" page, and it rings the two Echos I have. Select Alexa-to-Phone Contacts. Simply instruct Alexa, and your Dec 26, 2020 · Check to be sure that you have enabled permissions in your iPhone settings to allow the Alexa app access to your contacts. I don't have any of my family or friends permission to upload THEIR contact,phone,address,birthday etc information to AMAZON I guess your family and friends are different. (Amazon Staff). You need to do this for each and every one of your Echo devices. I hope it helps, feel free to tag me with your answer @Andrea S. I have allowed all permissions for the Alexa app (ver 2. when I tell Alexa to call my phone, she does fine. I tried with my phone number, that IS signed up for Alexa calling, and I still get the same message. egwdqh ujyy ssdn qpbvdw qpoljdto pdmp wix wsqssvt yoccqp ykj